Office Automation System Business
Excellent reading for professional development of executives, consultants and specialists from all organizational areas.
In this book you will learn about the informational clutter and attempts to organize data, information and knowledge, as the concept Computer-Supported Cooperative Work and tools that have been developed with adherence to this concept. You will also learn what is Business Process Management - BPM and Business Process Management System - BPMS and the differences and similarities with the software workflow.
It is a discussion of the analysis, design, redesign, modeling, organization, deployment, management and improvement of business processes can be or not a viable for informational clutter.
Rich in examples and tips for your organization deploy a business process management (BPM) software and use the Business Process Management System (BPMS) to increase productivity and quality in day to day operations.
The book can be used in courses in Business Administration, System Analysis, Computer Science and disciplines such as Organization & Methods and Systems Analysis, Design, Redesign, Mapping, Modeling, Organization, Implementation, Management and Business Process Improvement .
Introduction
Some Words about Each Chapter
1. The (R) Evolutions IT
The "Waves" Call Information Technology
The Evolution of Hardware
The Distributed Computing
The Myth Called Office Automation
2. The Clutter Informational
The disease and its symptoms
Effects of DoI
Evolution of Informational Disorganization
3. The Historical Context of CSCW
CSCW and BPM?
Cooperative Work Through Business Process?
What is BPM?
The Model Still Exist
BPMS, a new name for Workflow?
To Write This Book
4. BPMS
BPMS and Manufacturing Processes
Integrating a BPMS (Workflow) to an ERP
Integrating Workflow for Discrete Manufacturing
Software for Business Processes
The Emergence of BPMS
Technologies Involved with BPMS
BPM applications
Background & Foreground Processes
Tools for Workflow Management Environment
Application Servers
Languages BPMS
ERP, CRM, and Other Software and Applications
Data Warehouse and BI
Conclusion
5. Amop is out?
The Case of Aircraft Maintenance Company
Levels of Process Documentation
Models of Business Processes
Methodologies for Business Processes
About BPO and KPO
About SOx and Corporate Governance
6. Life Cycles BPM and BPMS
BPM Lifecycle
Phases of Methodology
BPMS Lifecycle
7. Change is All There
Managing Change
Points for Attention
8. Analysts
The Three Levels of Detail Documentation Process
Examples of Levels of Process Documentation
The Process Analyst
The Workflow Analyst
The Analyst BPMS
The Architect (SOA SOA Architect)
Source: www.brasport.com.br
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